Privacy Policies

DKT REPRESENTAÇÕES, LDA respects the privacy of all users of its website and is committed to protecting their personal data, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1. Data Controller

Personal data is processed by:
DKT REPRESENTAÇÕES, LDA
Tax ID (NIPC): 504202278
Registered office: Rua Prof. Correia de Sá, 295, 4445-570 Ermesinde, Portugal
Email: support@dkt.pt

2. Data Collected

In the context of using the website, the following personal data may be collected:

  • Identification data: name, tax identification number (NIF)
  • Contact data: email, phone number, address
  • Order and billing data
  • Payment data (when applicable)
  • Technical data: IP address, device type, browser
  • Browsing data (cookies)

3. Purpose and Legal Basis for Processing

Personal data is processed for the following purposes:

  • Order processing and delivery
    Legal basis: performance of a contract
  • Invoicing and compliance with legal obligations
    Legal basis: legal obligation
  • Customer account management and customer support
    Legal basis: performance of a contract
  • Website improvement and usage analysis
    Legal basis: legitimate interest
  • Sending marketing communications (when authorized)
    Legal basis: consent

4. Data Sharing

Personal data may be shared with third parties when necessary for service provision, namely:

  • Transport and logistics companies
  • Technology service providers (e.g., hosting, e-commerce)
  • Payment service providers
  • Marketing service providers (when applicable)

DKT REPRESENTAÇÕES, LDA ensures that all entities comply with applicable data protection legislation.

Data will not be sold to third parties for commercial purposes.

5. International Transfers

Where applicable, data may be transferred outside the European Economic Area, particularly in the context of using technological services.

In such cases, DKT REPRESENTAÇÕES, LDA ensures that such transfers comply with legal requirements through appropriate mechanisms, such as standard contractual clauses approved by the European Commission.

6. Data Retention

Personal data will be retained:

  • For the period necessary to perform the contract
  • For the legally required periods (e.g., invoicing – up to 10 years)
  • For marketing purposes, until consent is withdrawn

7. Data Security

DKT REPRESENTAÇÕES, LDA adopts appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or unlawful processing.

8. Cookies

This website uses cookies to:

  • Ensure the proper functioning of the website
  • Improve the user experience
  • Analyze platform performance

Users may manage their cookie preferences through browser settings or the cookie banner.

9. User Rights

Under applicable legislation, users have the right to:

  • Access their personal data
  • Request rectification or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact: support@dkt.pt

10. Complaints

Users may lodge a complaint with the National Data Protection Commission (CNPD).

11. Changes to the Privacy Policy

DKT REPRESENTAÇÕES, LDA reserves the right to update this Privacy Policy at any time, with changes being published on the website.